Failing a funded account does not mean starting over. An account failed on the funded stage of a one- or two-stage challenge can be restored — for a fee and within a limited window. A restored account keeps its full history of trades, past payouts and certificates, and the trader returns to trading without going through the challenge stages again.
When restoration is available
All three conditions have to be met at once:
- the account belongs to Basic or Accelerated — demo accounts and Turbo cannot be restored;
- the account failed specifically on the funded stage;
- no more than 48 hours have passed since the failure.
If an account was closed for any reason other than failing, restoration is not available. After 48 hours the offer disappears from the interface entirely. The same account can be restored an unlimited number of times: each new failure opens a fresh window.
Choosing the restoration balance
The trader chooses the balance the account returns to the funded phase with. It is a whole dollar figure within an allowed range: no higher than the account's original starting balance and no lower than the minimum level, which keeps a buffer of at least 1% of the original balance above the maximum drawdown level.
| Challenge type | Restoration balance range |
|---|---|
| Basic (two stages) | from 100% down to 92% of the original balance |
| Accelerated (one stage) | from 100% down to 96% of the original balance |
The lower the chosen balance, the cheaper the restoration.
How the minimum restoration balance is calculated
Starting balance $100,000, maximum drawdown $10,000. The failure level — the threshold at which the account closes — is $90,000. A buffer of 1% of the original balance puts the minimum restoration balance at $91,000.
Restoration pricing
Restoration is a paid action. The cost depends on the balance you choose: the lower the balance the account returns to the funded phase with, the cheaper the restoration. The exact amount is shown as you select the balance, before you move on to payment.
Restoration returns the account straight to the funded phase: there is no need to work through the challenge stages, hit their profit targets or risk not passing them again.
Payment
- Payment uses the same methods as buying a challenge — the list is on the Account Setup page.
- Promo codes and discounts do not apply, and no referral rewards are paid on a restoration.
- The invoice is created within 48 hours of the failure. If the invoice is created inside the window but paid later, the restoration still goes through: the price and terms are locked in when the invoice is created.
- You can change your mind before paying — pick a different balance and create a new invoice. The restoration is triggered by the first invoice paid successfully.
- Once payment succeeds, the account is restored automatically.
The account after restoration
A restored account is the same account, back on the funded phase. The balance equals the one chosen at restoration, while daily profit, the profit day counter and the trading period all start from zero. The history of trades, past payouts and certificates is kept in full, and on the dashboard the account looks like any other funded account, with no special marking.
| Parameter | How it is calculated after restoration |
|---|---|
| Daily drawdown | measured from the restored balance, with the permitted size based on the original starting balance |
| Maximum drawdown | based on the original starting balance |
| Profit available for payout | only the amount above the original starting balance: the difference has to be made up by trading first |
| Percentage withdrawal limit | measured from the original starting balance |
| The $400,000 combined notional cap | the account counts at its original starting balance, not the restored one |
Payout conditions and limits are on the Withdrawal Rules page, and the combined notional cap is covered on the Challenge & Trading Rules page.
How it looks on the platform
Failure notification
A window opens automatically showing the account type, the starting balance and a countdown to the end of the restoration window. If you close it, the offer stays on the account card until the 48 hours are up.
Choosing a balance and paying
The trader selects a restoration balance and moves on to payment.
Confirmation
After payment a confirmation appears and the account is available on the dashboard again.
Records of both the restoration offer and the restoration itself appear in the Accounts section, on the History tab. The logic is identical in the mobile and desktop versions.